“Pending” status means your credit card company or bank has not approved your payment and the payment will not be charged.
Please reconfirm your credit/debit card number, verification code and expiration dates are entered correctly, or the balance on the card is sufficient, etc.
In some cases this may be because the payment you made was unfamiliar to the credit card company/bank, try another credit/debit card or contact your credit card company/bank and ask them to approve the payment.
There are multiple reasons for the VPN Dongle not to be able to bind the surrounding Wi-Fi. Reasons and resolutions are:
1.Password input error – Please check the password of the surrounding Wi-Fi and try again;
2.Signal interference issue caused by multiple Wi-Fi hotspots in the area – Try another place;
3.Cannot find Wi-Fi signal in 5G Hz band – Our VPN Dongle only supports 2.4G Hz band Wi-Fi;
4.MAC address filtering function is enabled in the surrounding Wi-Fi – Cancel MAC address filtering function or add this Travel USB device’s MAC address to the list;
5.The name or password of the surrounding Wi-Fi contains un-supported characters – Try to bind another Wi-Fi hotspot, or, if It's a Wi-Fi at home or in your office, change the name and password to letters only.
2, Insert the VPN Dongle into the power supply USB port. As soon as the blue indicator light start to flash quickly, Unplug it;
3, Plug it back into the power supply USB port again. A Wi-Fi named RECOVERY-XXXX appears while the blue light flash slowly;
4, Connect your computer or mobile phone to the RECOVERY-XXXX, open a browser to visit http://192.168.101.Select the reset file you just downloaded, upload it and click “Continue”. The VPN Dongle will be reset. Do not disconnect the power during the reset process;
5, After the reset is competed, all settings are restored to factory setting. Please use the default password of “12345678” to connect to MEIHUA-XXXX.
1, Make sure your Wi-Fi router is working properly;
2, Check if the indicator light of the
blue WAN port is constantly on;
and make sure both ends of the cable are firmly plugged. One head of the
cable is plugged into the WAN port of the MEIHUA VPN Router, the other head is
plugged into the LAN port of the former one.
Red indicator light
flashing slowly indicates the service has expired and needs to be recharged. Go
to "recharge" page of this website to recharge and continue
Note: After the recharge
is completed, the system will automatically update within 5 minutes. The red
indicator light stops flashing. Functions resume to be normal. If you encounter
any exceptions, you can try to power off and restart the device.
Sure. You can
activate the devices any time by recharging. Visit our official website us.meihuavpn.com,
follow the instructions to recharge your MEIHUA VPN device.
Even your MEIHUA VPN device is out of service,
you can still visit our official website (us.meihuavpn.com, www.meihuavpn.com) to complete the service
recharge at any time by setting up your MEIHUA VPN device to normal use and
connecting to internet through your MEIHUA VPN device.